JPMorgan Chase’s origins can be traced as far back as 1799. The bank as we know it today was formed by the merger of several other financial institutions and is considered one of the three largest banks in the world. They offer a plethora of products and services to meet the needs of a large customer market. With Jamie Dimon as CEO, JPMorgan Chase has made several advancements in their industry and is securing its role as one of the world leaders in the financial industry. JPMorgan Chase offers incentives to keep their customers coming back and introduce them to new products as well as referral programs to bring on new customers and expand its market. JPMorgan Chase has even hopped on the band wagon and is taking advantage of social networking to expand their customer market. They are innovators in their field, introducing new, state of the art products as well as investing large sums of money in the technology sector of their company in order to offer the best products to their customers. They offer cutting edge products, that may not always be the most successful, but Dimon knows that by being an innovator of their field, the tech savvy know to turn to JPMorgan Chase when they want the most up to date products from the financial industry. By being the first, it helps JPMorgan Chase be one of the best.
Team 3
Monday, November 22, 2010
Conclusion
JPMorgan Chase’s origins can be traced as far back as 1799. The bank as we know it today was formed by the merger of several other financial institutions and is considered one of the three largest banks in the world. They offer a plethora of products and services to meet the needs of a large customer market. With Jamie Dimon as CEO, JPMorgan Chase has made several advancements in their industry and is securing its role as one of the world leaders in the financial industry. JPMorgan Chase offers incentives to keep their customers coming back and introduce them to new products as well as referral programs to bring on new customers and expand its market. JPMorgan Chase has even hopped on the band wagon and is taking advantage of social networking to expand their customer market. They are innovators in their field, introducing new, state of the art products as well as investing large sums of money in the technology sector of their company in order to offer the best products to their customers. They offer cutting edge products, that may not always be the most successful, but Dimon knows that by being an innovator of their field, the tech savvy know to turn to JPMorgan Chase when they want the most up to date products from the financial industry. By being the first, it helps JPMorgan Chase be one of the best.
Sunday, November 21, 2010
JPMorgan: The Bank Of Technology
JPMorgan Chase is not only on the cutting edge of the banking industry, but they are a leader in technology. They are spending $2 billion alone just to overhaul its network which is twice of what technology giant, Hewitt Packard, is spending in the same time period to overhaul their network. JPMorgan Chase is also spending an additional $1 billion to support the plan to reduce the number of global centers from 90 to 30. Jamie Dimon, JPMorgan Chase’s CEO, knows that smart investments in technology can help reduce overhead and increase revenue but one of the reasons for such high funding in the technology sector of the company is to enable the computer 
systems used by the company to speak the same language. JPMorgan Chase was formed by the merger of several financial institutions who utilized different computer databases, some of which were out of date. In order to allow the company to run smoothly and be able to harvest all of this information onto one system, a standalone network needed to be formed so that data was not lost and business moved along without a hitch. Not only is investing in technology important to bring the network onto one system but it is also invaluable when it comes to introducing new products as well as reducing processing time. For instance, the introduction of the Blink Card which enables users to pay using their credit card just by holding it over a reader instead of having to swipe the card, enter a pin, sign for the purchase, or hand it to the store associate to process. Home equity loan processing also was reduced from two days to just two hours. Being on the forefront of technology allows JPMorgan Chase to introduce the newest, greatest products keeping customers enticed and bringing new customers on board.
http://www.businessweek.com/magazine/content/06_25/b3989067.htm
systems used by the company to speak the same language. JPMorgan Chase was formed by the merger of several financial institutions who utilized different computer databases, some of which were out of date. In order to allow the company to run smoothly and be able to harvest all of this information onto one system, a standalone network needed to be formed so that data was not lost and business moved along without a hitch. Not only is investing in technology important to bring the network onto one system but it is also invaluable when it comes to introducing new products as well as reducing processing time. For instance, the introduction of the Blink Card which enables users to pay using their credit card just by holding it over a reader instead of having to swipe the card, enter a pin, sign for the purchase, or hand it to the store associate to process. Home equity loan processing also was reduced from two days to just two hours. Being on the forefront of technology allows JPMorgan Chase to introduce the newest, greatest products keeping customers enticed and bringing new customers on board. http://www.businessweek.com/magazine/content/06_25/b3989067.htm
Saturday, November 20, 2010
Networks
JPMorgan Chase utilizes several types of networks. There are different components used to build a business network. Some examples of these components include: network interfaces in every computer, a network interface card or an Ethernet card, hubs or switches to 
connect computers together and pass messages by repeating all network transmissions, and routers to pass network traffic between smaller subnets or a larger network. Another type of network used by JPMorgan Chase is a local area network, which is a network that covers a building or buildings in close proximity. In order to use these networks, different types of interfaces are needed. Software can be considered intellectual interface because it contains the instructions that hardware uses to execute an information-processing task. JPMorgan Chase, as well as other industries, employs a category of application software known as horizontal market software. Examples of horizontal market software include, inventory management, payroll, accounts receivable, billing, invoice processing, and human resource management. The company also uses personal productivity software, which helps perform tasks such as writing memos, creating graphs, and presentations. On the other hand, hardware is considered the physical interface. To understand the role of hardware, you need to know that computers unlike humans work with bytes and bits. The challenge here is to be able to translate the common human language into binary form. In order to translate into binary form, computers use coding systems to represent, process, and store information. Examples of the coding systems used by JPMorgan Chase include SQL, and ASCII. You also need to be familiar with the role of your input and output devices. Input devices convert information from human-readable form into bits and bytes. Output devices on the other hand, covert the “computers language” into something people can understand. Examples of input devices are keyboards, mouse, touchpad, scanners, and cameras. Examples of output devices consist of monitors, printers, and speakers. All these devices are used by JPMorgan Chase.
JPMorgan Chase uses several types of media such as magnetic, optical, and flash. Magnetic media includes storage devices such as hard disks, which stores information inside the disk drive. Optical media is not that well-known these days but in some way it is still used. Optical storage devices include CD-ROM,
CD-R, CD-RW, DVD-ROM, DVD-R, and DVD-RW. Last but certainly not least, flash media comes in two categories, flash memory device and flash memory cards. JPMorgan Chase also uses network communications media, which includes two options: wired communications media and wireless communications media. Both wired and wireless transmission media is utilized by JPMorgan Chase. They also use several kinds of communications software. Communications media are paths over which information travels in a network. There are also wired and wireless versions of communication media. Wired communications media include twisted-pair cable, coaxial cable, and optical fiber. Wireless communications media include infrared, Bluetooth, microwave, and satellite. JPMorgan Chase utilizes wireless as well as wired communication software. Wi-Fi would be another example of a wireless communications media this is a standard for transmitting information over distances as far as several miles. Society for Worldwide Interbank Financial Telecommunication (SWIFT) is a communications software employed by JPMorgan Chase. This software operates a worldwide financial messaging network which exchanges messages between banks and other financial institutions. SWIFT also markets software and services to financial institutions. SWIFT transports financial messages in a highly secure way, but does not hold accounts for its members and does not perform any form of clearing or settlement. The software does not facilitate funds transfer, rather, it sends payment orders, which must be settled via correspondent accounts that the institutions have with each other.
There are several different types of ways to connect a network. A company can utilize just a hub or a switch, or they can connect the network with a hub or a switch with a router. JPMorgan Chase is a global company with offices all over the world. They connect their networks using a router and a switch. It is the most resourceful way to network such a large company. The routers connect the subnetworks to the larger network. Since JPMorgan Chase is a global compan
y with employees and customers all over the world needing to access the network, they utilize both local area networks (LAN) and wide area networks (WAN). LANs are networks used to connect an entire building or several buildings that are in close proximity to each other. WANs are used to network buildings that are not in close proximity to each other but need to be on the network. JPMorgan Chase connects to the internet using T1, which is a high-speed business circuit with speeds as high as 1.544 Mbps; DS3, which is a very high-speed business circuit running at up to 44.736 Mbps; as well Frame Relay which is set up on the T1 and DS3 lines. Voice over IP (VoIP) is a means of transmitting a voice telephone call over a computer data network. T1 and DS3 lines were originally designed to transmit telephone calls and were later adapted to carry computer data. VoIP is just one of the many more technological advances that JPMorgan utilizes.
Integrity means that information has not been altered. JPMorgan Chase’s code of conduct outlines the integrity that they expect their employees to follow. JPMorgan Chase’s digital signature, advanced encryption technology, and secure log verification ensures the integrity of the information entered and stored. JPMorgan Chase also has processes set up to notify customers when their information or account may have been comprised and ensure that they tak
e the necessary actions quickly to maintain the integrity of their database. Availability means simply that a service or resource is available when it is supposed to be. JPMorgan Chase takes every means possible to ensure that their network is available 24 hours a day, 7 days a week. If for any reason, the network is to crash or is not available, JPMorgan Chase takes every means necessary to ensure that the down town is extremely limited and that there are no future interruptions. JPMorgan Chase employs the use of several different programs to ensure they are maintaining the four principles of network security such as anti-virus software, filters, firewall, keystroke logger, monitoring software, and Wi-Fi protected access, just to name a few. JPMorgan Chase has three domains that one can use to access information about the company, http://www.jpmorganchase.com/, http://www.jpmorgan.com/, and http://www.chase.com/.
connect computers together and pass messages by repeating all network transmissions, and routers to pass network traffic between smaller subnets or a larger network. Another type of network used by JPMorgan Chase is a local area network, which is a network that covers a building or buildings in close proximity. In order to use these networks, different types of interfaces are needed. Software can be considered intellectual interface because it contains the instructions that hardware uses to execute an information-processing task. JPMorgan Chase, as well as other industries, employs a category of application software known as horizontal market software. Examples of horizontal market software include, inventory management, payroll, accounts receivable, billing, invoice processing, and human resource management. The company also uses personal productivity software, which helps perform tasks such as writing memos, creating graphs, and presentations. On the other hand, hardware is considered the physical interface. To understand the role of hardware, you need to know that computers unlike humans work with bytes and bits. The challenge here is to be able to translate the common human language into binary form. In order to translate into binary form, computers use coding systems to represent, process, and store information. Examples of the coding systems used by JPMorgan Chase include SQL, and ASCII. You also need to be familiar with the role of your input and output devices. Input devices convert information from human-readable form into bits and bytes. Output devices on the other hand, covert the “computers language” into something people can understand. Examples of input devices are keyboards, mouse, touchpad, scanners, and cameras. Examples of output devices consist of monitors, printers, and speakers. All these devices are used by JPMorgan Chase.JPMorgan Chase uses several types of media such as magnetic, optical, and flash. Magnetic media includes storage devices such as hard disks, which stores information inside the disk drive. Optical media is not that well-known these days but in some way it is still used. Optical storage devices include CD-ROM,
CD-R, CD-RW, DVD-ROM, DVD-R, and DVD-RW. Last but certainly not least, flash media comes in two categories, flash memory device and flash memory cards. JPMorgan Chase also uses network communications media, which includes two options: wired communications media and wireless communications media. Both wired and wireless transmission media is utilized by JPMorgan Chase. They also use several kinds of communications software. Communications media are paths over which information travels in a network. There are also wired and wireless versions of communication media. Wired communications media include twisted-pair cable, coaxial cable, and optical fiber. Wireless communications media include infrared, Bluetooth, microwave, and satellite. JPMorgan Chase utilizes wireless as well as wired communication software. Wi-Fi would be another example of a wireless communications media this is a standard for transmitting information over distances as far as several miles. Society for Worldwide Interbank Financial Telecommunication (SWIFT) is a communications software employed by JPMorgan Chase. This software operates a worldwide financial messaging network which exchanges messages between banks and other financial institutions. SWIFT also markets software and services to financial institutions. SWIFT transports financial messages in a highly secure way, but does not hold accounts for its members and does not perform any form of clearing or settlement. The software does not facilitate funds transfer, rather, it sends payment orders, which must be settled via correspondent accounts that the institutions have with each other.There are several different types of ways to connect a network. A company can utilize just a hub or a switch, or they can connect the network with a hub or a switch with a router. JPMorgan Chase is a global company with offices all over the world. They connect their networks using a router and a switch. It is the most resourceful way to network such a large company. The routers connect the subnetworks to the larger network. Since JPMorgan Chase is a global compan
y with employees and customers all over the world needing to access the network, they utilize both local area networks (LAN) and wide area networks (WAN). LANs are networks used to connect an entire building or several buildings that are in close proximity to each other. WANs are used to network buildings that are not in close proximity to each other but need to be on the network. JPMorgan Chase connects to the internet using T1, which is a high-speed business circuit with speeds as high as 1.544 Mbps; DS3, which is a very high-speed business circuit running at up to 44.736 Mbps; as well Frame Relay which is set up on the T1 and DS3 lines. Voice over IP (VoIP) is a means of transmitting a voice telephone call over a computer data network. T1 and DS3 lines were originally designed to transmit telephone calls and were later adapted to carry computer data. VoIP is just one of the many more technological advances that JPMorgan utilizes. The four principles of network security are confidentiality, authenticity, integrity, and availability. Confidentiality means that information can be obtained only by those authorized to access it. JPMorgan Chase values the sensitivity of the information that their system contains a
nd therefore has safeguards they use to ensure that no outside parties can access this information. They also restrict the access of certain information to only authorized personnel. JPMorgan Chase also distributes a code of conduct to all employees to ensure they understand the importance of keeping valuable customer information private. JPMorgan Chase also employs the use of passwords to access certain areas of the network as well as requires customers to safeguard their accounts with their own personal password. Authenticity means that information really comes from the source it claims to come from. JPMorgan Chase employs digital signatures on their website to ensure the authenticity of transactions as well as the confidentiality. They also employ digital signing of transactions binding users to the transactions they initiate, advanced encryption technology assuring end-to-end security of transactions, and secure log record verification of transaction, originator, and recipient.
nd therefore has safeguards they use to ensure that no outside parties can access this information. They also restrict the access of certain information to only authorized personnel. JPMorgan Chase also distributes a code of conduct to all employees to ensure they understand the importance of keeping valuable customer information private. JPMorgan Chase also employs the use of passwords to access certain areas of the network as well as requires customers to safeguard their accounts with their own personal password. Authenticity means that information really comes from the source it claims to come from. JPMorgan Chase employs digital signatures on their website to ensure the authenticity of transactions as well as the confidentiality. They also employ digital signing of transactions binding users to the transactions they initiate, advanced encryption technology assuring end-to-end security of transactions, and secure log record verification of transaction, originator, and recipient. Integrity means that information has not been altered. JPMorgan Chase’s code of conduct outlines the integrity that they expect their employees to follow. JPMorgan Chase’s digital signature, advanced encryption technology, and secure log verification ensures the integrity of the information entered and stored. JPMorgan Chase also has processes set up to notify customers when their information or account may have been comprised and ensure that they tak
e the necessary actions quickly to maintain the integrity of their database. Availability means simply that a service or resource is available when it is supposed to be. JPMorgan Chase takes every means possible to ensure that their network is available 24 hours a day, 7 days a week. If for any reason, the network is to crash or is not available, JPMorgan Chase takes every means necessary to ensure that the down town is extremely limited and that there are no future interruptions. JPMorgan Chase employs the use of several different programs to ensure they are maintaining the four principles of network security such as anti-virus software, filters, firewall, keystroke logger, monitoring software, and Wi-Fi protected access, just to name a few. JPMorgan Chase has three domains that one can use to access information about the company, http://www.jpmorganchase.com/, http://www.jpmorgan.com/, and http://www.chase.com/. Monday, November 1, 2010
Hardware and Software
Hardware consists of the physical devices that make up a computer. Common hardware devices used by JPMorgan Chase include keyboards, pointing devices, scanner
s, cameras, monitors, and printers. Some categories of computers used include personal digital assistants, tablet PCs, notebook computers, desktop computers, minicomputers, and mainframe computers. JPMorgan Chase uses Dell as its primary computer brand. JPMorgan Chase banks use a wide range of computers to carry out regular, day-to-day operations. For instance, mainframe computers are used to store data pertaining to client records, domestic operations and other critical processing information. Mainframe computers have fast data-processing speeds and built-in fault tolerance mechanisms which help reduce labor costs and support a wide range of workloads and uninterrupted processing. Mainframe computers can easily handle the processing requests of hundreds and even thousands of people at the same time. Minicomputers also take a part in the banking operations of JPMorgan Chase. These computers are used as servers and as an internal computer on which shared information and software is placed. JPMorgan Chase uses these computers as Internet servers and network servers in banking operations, to shift from centralized to distributed processing, to file storage systems, to run email systems, and to perform Internet operations. Notebook and desktop computers are also used by JPMorgan Chase. These computers have very important functions in the organizational environment of JPMorgan Chase. They function as part of a larger wide area network (WAN) or local area network (LAN), or as independent, self-contained, devices. PCs used are programmed to run spreadsheet, word processing and database software, to web browsers and email clients. At JPMorgan Chase, the chief information officer (CIO), Guy Chiarello, is responsible for the firm’s information technology functions which includes but is not limited to the hardware and software used. JPMorgan Chase uses a plethora of system software such as the Linux operating system software and 
a wide range of utility software. With Linux operating system, JPMorgan Chase is able to tailor their system to meet their needs and ensure that all users in their network have the same capabilities. JPMorgan Chase utilizes several different application forms of application software such as HR software; Oracle which has ERP, CRM, and several other vertical applications; PROS Holding software, which is a used for pricing and revenue optimization; SAP; and Microsoft.
s, cameras, monitors, and printers. Some categories of computers used include personal digital assistants, tablet PCs, notebook computers, desktop computers, minicomputers, and mainframe computers. JPMorgan Chase uses Dell as its primary computer brand. JPMorgan Chase banks use a wide range of computers to carry out regular, day-to-day operations. For instance, mainframe computers are used to store data pertaining to client records, domestic operations and other critical processing information. Mainframe computers have fast data-processing speeds and built-in fault tolerance mechanisms which help reduce labor costs and support a wide range of workloads and uninterrupted processing. Mainframe computers can easily handle the processing requests of hundreds and even thousands of people at the same time. Minicomputers also take a part in the banking operations of JPMorgan Chase. These computers are used as servers and as an internal computer on which shared information and software is placed. JPMorgan Chase uses these computers as Internet servers and network servers in banking operations, to shift from centralized to distributed processing, to file storage systems, to run email systems, and to perform Internet operations. Notebook and desktop computers are also used by JPMorgan Chase. These computers have very important functions in the organizational environment of JPMorgan Chase. They function as part of a larger wide area network (WAN) or local area network (LAN), or as independent, self-contained, devices. PCs used are programmed to run spreadsheet, word processing and database software, to web browsers and email clients. At JPMorgan Chase, the chief information officer (CIO), Guy Chiarello, is responsible for the firm’s information technology functions which includes but is not limited to the hardware and software used. JPMorgan Chase uses a plethora of system software such as the Linux operating system software and 
a wide range of utility software. With Linux operating system, JPMorgan Chase is able to tailor their system to meet their needs and ensure that all users in their network have the same capabilities. JPMorgan Chase utilizes several different application forms of application software such as HR software; Oracle which has ERP, CRM, and several other vertical applications; PROS Holding software, which is a used for pricing and revenue optimization; SAP; and Microsoft.
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